Monday, 9 May 2011

CM Grievance Cell much short of expectation

Tahir Mushtaq


JAMMU: At every sphere the state government claims to provide better facility and to respond to queries of people of the state. But these claims seem only on papers but not in actual practice.


There are many such examples which show that all the huge claims of the state government are just an eye wash. 
One such glaring example is The Jammu and Kashmir Chief Minister Grievance Cell having official website www.jkgrievance.nic.in meant for resolving the problems of common masses and resolving them in minimum time.


But this cell is not fulfilling the purpose. It was started in September 2009 and till the date the cell has received more than 17500 applications from different parts of the state.


But the response for this heavy bunch of application is just to the tune of 20 per cent, while the rest of the complaints are pending since long.


Raman Sharma said that he had filed about 40 applications in grievance cell, but got the response of only one complaint. He further said that for complaint numbers 15316 and 16517, he had sent 14 reminders to the concerned department but still no action has been taken by the concerned department so far.

He also said that the grievance cell is just an eye wash made to befool the common masses. Other applicant Nisar Ahmed Najar, an unemployed youth from Srinagar, said that he had filed the application on 3 April 2010 but still didn't get any response.


He said that this cell was meant to resolve the problems of those not having approach to the higher echelons of power, but nothing seems like that.


It is pertinent to mention here that this chief minister grievance cell was made to overcome day to day troubles of common masses, but instead this cell is harassing the masses.

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